Frequently Asked Questions (FAQ)


Q: Why should I advertise my property on the Internet at all?
A: The world is changing and the net is taking it all to do with business. You have probably invested a lot of time and resources on building awareness of your property, so it is important that you continue to benefit from that investment, by marketing to the mass audience on the Internet, not only locally but also worldwide.

Q: Why should I use Kenya hotels directory than any other another advertising agency?
A: If I put a side the concept of  ‘buy Kenya build Kenyan’, for Kenya’s hotel businesses, Kenya hotels directory is the only place to be. Our main objective is to be a ‘one-stop-shop’ for accommodation seekers in Kenya with a target of getting massive ‘hits’ (i.e. visits by internet surfers). The site is supported by excellent internet connectivity, ensuring fast and reliable access 24/7. The site is equally registered with all major search engines like Google, Yahoo and MSN.

Q: What if I am already using other online adverts?
A: This is home-based guide and easy to locate your property. Think of going to directories, clicking on say Africa-Sub Sahara-Kenya- Nakuru and when you finally reach there it says ‘we have no accommodation in this location’, during the search your potential customer could easily be diverted by clicking other adverts popping on the pages besides.

Q: What happens if I cancel a booking?
A: You need to contact the accommodation provider directly because cancellation policies do vary.

Q: Why can I not subscribe to your site on a ‘commission’ basis?
A: Since we are not a booking agency, we do not have any records of bookings and all booking inquiries are made directly to each individual accommodation provider.

Q: Do I need a computer in order to be an advertiser?
A: No. Just as when you advertise in a conventional newspaper or magazine, you do not have to buy a copy of it unless you want to do so.
However, you will need a computer if you want to receive direct e-mail or surf the net yourself

Q: I would like to advertise with you but my nearest town not mentioned.
A: Very simple, just advise us your of nearest town and will be added forthwith.

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